Shipping policy

ORDER PROCESSING: 
Please allow 3 days to process your order. Expect an email within 7 days to let you 
know your order is on the way! 
STORE PICKUP -  3343 Pine Ave Long Beach CA 90807 
Orders can be picked up daily, from 12pm to 8 pm. An email will be sent when your order is ready for pickup. 
Shipping Policy Template  
1  of  3 
 LOCAL DELIVERY 
 During checkout, enter your address and choose the ship option. Click the "continue to 
 shipping" button. Local delivery is available for addresses within 5 miles of our shop. 
 If the local delivery option does not show up during checkout, your order is not eligible for 
 local delivery.  
 When your order is ready for delivery, you will receive an email with real-time tracking 
 information. 
 FLAT RATE SHIPPING 
 Orders are generally shipped within 7 days using USPS  Post's delivery standard is 2 - 7 days. We do not offer a flat rate shipping fee. 
 DOMESTIC SHIPPING RATES AND ESTIMATES: 
 For calculated shipping rates:  Shipping charges for  your order will be calculated and 
 displayed at checkout. 
Shipping option Estimated delivery time example
Price: Option 1  3 to 7 business days  $12.00 
INTERNATIONAL SHIPPING: 
 We offer international shipping to the following countries: Japan, Australia, Canada, Mexico, United Kingdom, Ireland, Spain, Germany, France, and Belgium, 
 If relevant you can also include countries you don’t ship to: At this time, we do not ship to any other international location besides the ones above
 If you’re using calculated shipping rates  : Shipping  charges for your order will be calculated 
 and displayed at checkout. 
 If you offer multiple international shipping options, you can list them in a table as well. You can 
 include broader delivery timelines (e.g. 8 to 20 days) for international shipping since 
 expectations can vary greatly depending on the destination. 
 Shipping option  Estimated delivery time  
Price Option 3 to7 business days  $72.00 
 
 Your order may be subject to import duties and taxes (including VAT), which are incurred once 
 a shipment reaches your destination country. Big Ass Fortune Cookie.Com is not responsible for these 
 charges if they are applied and are your responsibility as the customer. 
 REFUNDS,, RETURNS AND EXCHANGES 
 We do not accept returns 
 In the event that your order arrives damaged in any way, please email us as soon as possible. We can make arrangements to replace the cookie.
 at marcos@bigassfortunecookie.com with your order number and a photo of the item’s condition. We  address these on a case-by-case basis but will try our best to work towards a satisfactory  solution. 
 If you have any further questions, please don't hesitate to contact us at marcos@bigassfortunecookie.com